Where to email my crash reports?

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Nic nice
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Joined: Sun Oct 30, 2016 8:06 pm

Where to email my crash reports?

Post by Nic nice » Thu Apr 25, 2019 4:55 pm

Thanks

Nic nice
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Posts: 4
Joined: Sun Oct 30, 2016 8:06 pm

Re: Where to email my crash reports?

Post by Nic nice » Tue Apr 30, 2019 11:16 am

Well thanks for the reply!

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Rodolfo
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Location: Buenos Aires

Re: Where to email my crash reports?

Post by Rodolfo » Tue Apr 30, 2019 12:15 pm

Hi,
You don’t need to send the crash log. After you open Auria again you should get a dialog box where you can type in details of what you were doing and the report will be automatically sent to the dev.
After that, and in order to allow the dev to identify the report, you can post a message about the issue in this section of the forum with detailed information about what you were doing just before the crash.

Anyway, the support email is: support@auriaapp.com

http://www.wavemachinelabs.com/Support/auria-support

Rodolfo

Nic nice
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Re: Where to email my crash reports?

Post by Nic nice » Tue Apr 30, 2019 1:15 pm

Thanks. I do fill out the crash report in the app, but it was suggested I email them too.

Thanks for the reply.

Rim
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Joined: Fri Dec 23, 2005 11:08 pm

Re: Where to email my crash reports?

Post by Rim » Tue Apr 30, 2019 3:46 pm

As Rodolfo mentioned, no need to email them, as I get a much more detailed report automatically when a crash occurs.

Rim

Nic nice
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Posts: 4
Joined: Sun Oct 30, 2016 8:06 pm

Re: Where to email my crash reports?

Post by Nic nice » Tue Apr 30, 2019 7:31 pm

Thanks Rim
Rim wrote:
Tue Apr 30, 2019 3:46 pm
As Rodolfo mentioned, no need to email them, as I get a much more detailed report automatically when a crash occurs.

Rim

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